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Terms and Conditions That Govern Your cpjili Account

These Terms & Conditions set out what you agree to when you open and use a cpjili account — covering everything from how deposits clear through GCash, Maya, and InstaPay to how we handle disputes and account closures.

Account eligibility rulesGCash, Maya, InstaPay payment termsWithdrawal and verification conditionsAccount suspension and closureDispute and appeal process
cpjili Terms and Conditions That Govern Your cpjili Account
ACCOUNT INTEGRITY

How We Uphold These Terms on Your Account

These Terms & Conditions are not just a document — they define how every account action is handled, from the moment a GCash deposit is confirmed to the point a withdrawal clears back to your e-wallet. We apply these rules consistently so that every account holder in the Philippines is subject to the same conditions, whether they are playing live baccarat or processing an InstaPay transfer. Players in Baguio and everywhere else on the platform operate under the same framework.

Account Security We require OTP verification on login and for withdrawal requests. If unusual activity is detected on your account, access is paused and you are notified immediately.
Data Handling Personal data collected during account registration and GCash or Maya verification is used solely to operate your account and comply with applicable rules.
Record Retention We retain transaction records — including InstaPay and GCash deposit logs — for the period required under applicable rules. You can request a copy through account support.
Terms Change Process Any material update to these terms is announced on the site before it takes effect. Continued account use after the effective date constitutes acceptance of the revised terms.
TERMS QUERIES

How to Reach Us About These Terms

If any clause here is unclear, or if you need to flag an account issue related to these Terms & Conditions, our support team can walk you through it. Reach us through live chat on the site, by email, or via our official Messenger channel. For urgent payment disputes involving GCash, Maya, or InstaPay, live chat is the quickest path — have your transaction reference ready before you start the conversation.

Team online

Live Chat

Open live chat directly from any page on the site. Have your account ID and any relevant transaction reference on hand before starting.

Email Support

Send a detailed message to our support address for non-urgent terms questions. We respond to account-related emails in the order they are received.

Messenger Channel

Reach us through our official Messenger channel for quick clarifications on account rules, payment conditions, or eligibility queries.

Common Questions About These Terms

These are the questions we hear most often about the Terms & Conditions — covering account eligibility, payment conditions, how updates work, and what happens if a dispute arises.

Account eligibility depends on local law in the Philippines. You must meet the legal age requirement in your jurisdiction and confirm this during registration. We verify account details before processing any withdrawal.

Yes. All payment activity — including GCash deposits, Maya withdrawals, and InstaPay transfers — is governed by these Terms & Conditions alongside the specific limits enforced by each payment provider.

We post a notice on the site before any material change takes effect. Continuing to use your account after the stated date means you accept the updated terms. You can contact support if you have concerns.

Yes. We may suspend or close an account if there is a breach of these terms — such as providing false registration details, attempting fraud, or using payment methods that do not match your verified account.

Start with live chat and provide your account ID and the relevant transaction reference. For payment disputes involving GCash or Maya, having your e-wallet transaction number speeds up the review process.

Promotional conditions apply only to the specific offer and period they cover. Where they conflict with a general clause here, the promotional terms take precedence for that activity only.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.